****Cancellation Policy****

Airport Transportation Cancellation Policy-

If reservation is canceled a refund in the form of a gift

certificate to be used at Long's Transportation will be issued thats good for up to seven (7) years,

the full amount will be charged at time of booking. Rebooking service allows held monies in the

form of a gift card to be held on account for up to seven (7) years. This charge will be processed on

credit card given at time of reservation. If flight arrives and there is no contact within one (1) hour

of flights arrival at gate for domestic flights, or 1 hours of flights arrival at gate for international

flights, there is a full charge for the service. This will be charged to the credit card given at time of

reservation. If legal action is necessary to collect monies due, you will be responsible for all court

costs, our attorney fees and the balance due. Also, any damages caused to the vehicle by client or their

guests, will result in a minimum charge of $ 100.00, based on cost of damage. Any person or

persons that get sick in a vehicle, also will be charged a minimum fee of $100.00 (final cost is

charged when bill is received from detail shop).

Hourly Transportation Cancellation Policy-

 If reservation is canceled a refund in the form of a gift certificate to be used at Long's Transportation will be issued thats good for up to seven (7) years, The full amount of the reservation will be charged at time of booking. Rebooking service allows held monies in the form of a gift card to be held on account for up to seven (7) years. This charge will be processed on credit card given at time of reservation. There is also a 15 minute grace period given from the time of the scheduled pick up. If vehicle is still waiting after grace period has expired, there is a charge of $50.00/Hr plus 20% gratuity, for every 60 minutes, beginning from the initial

scheduled pick up time. Any waiting time is to be paid to driver at time of

service. Charters/Weddings/Proms/Point to Point Service Cancellation Policy- -If reservation is

canceled a refund in the form of a gift certificate to be used at Long's Transportation will be issued

thats good for up to seven (7) years, The full amount of the reservation will be charged at time of

booking. Rebooking service allows held monies in the form of a gift card to be held on account for

up to seven (7) years. This charge will be processed on credit card given at time of reservation. (Full

charge of either flat rate quoted or total of minimum hours reserved for). With regard to Point to

Point service, there is a 15 minute grace period given from the time of the initial scheduled pick up

time (for concerts/sporting events - you do not need to schedule a return time, as the drivers do

find out what time the event is over - there is a 30 minute grace period given from the time the event

is over). If vehicle is still waiting after grace period has expired, there is a charge of $50.00/Hour

plus 20% gratuity for every 60 minutes, beginning from the initial scheduled pick up time. If legal

action is necessary to collect monies due, you will be responsible for all court court costs, our

attorney fees and the balance due. Also, any damages caused to the vehicle by client or their

guests, will result in a minimum charge of $ 100.00, based on cost of damage. Any person or

persons that get sick in a vehicle, also will be charged a minimum fee of $100.00 (final cost is

charged when bill is received from detail shop).

Point To Point Transportation - Cancellation Policy

If reservation is canceled a refund in the form of a gift certificate to be used at Long's

Transportation will be issued thats good for up to seven (7) years, The full amount of the reservationwill be charged at time of booking. Rebooking service allows held monies in the form of a gift card to be held on account for up to seven (7) years. This charge will be processed on credit card given at time of reservation. With regard to Point to Point service, there is a 30 minute grace period given from the time of the initial scheduled pick up time (for concerts/sporting events - you do not need

to schedule a return time, as the drivers do find out what time the event is over - there is a 30

minute grace period given from the time the event is over). If vehicle is still waiting after grace

period has expired, there is a charge of $50.00/HR plus 20% gratuity, beginning from the initial

scheduled pick up time. If legal action is necessary to collect monies due, you will be responsible

for all court court costs, our attorney fees and the balance due. Also, any damages caused to the

vehicle by client or their guests, will result in a minimum charge of $ 100.00, based on cost of

damage. Any person or persons that get sick in a vehicle, also will be charged a minimum fee of

$100.00 (final cost is charged when bill is received from detail shop).